Privacy

At ONCFINA, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and wallet management services.

By accessing or using ONCFINA’s platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number (if applicable)

  • Identification documents (if required for KYC/AML purposes)

  • Payment and transaction details

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Usage data (e.g. pages visited, features used)

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and manage your ONCFINA account

  • Process transactions securely

  • Verify your identity (KYC/AML compliance)

  • Respond to your inquiries and support requests

  • Improve our services, user experience, and website performance

  • Send important updates, security alerts, and promotional materials (you can opt out anytime)

3. How We Share Your Information

We do not sell your personal information.

However, we may share your data with:

  • Trusted service providers who assist us in delivering our services (e.g. payment processors, verification services)

  • Regulatory authorities, if legally required to comply with financial laws or investigations

  • Business partners, only with your explicit consent

  • Third parties in case of a merger, acquisition, or sale of ONCFINA assets (with notice to you)

All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We implement strict security measures to protect your data:

  • End-to-end encryption for sensitive transactions

  • Multi-factor authentication (MFA)

  • Regular security audits and threat monitoring

  • Secure cloud hosting and data storage practices

However, no method of transmission over the internet is 100% secure. We encourage users to take appropriate precautions when sharing sensitive information.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal retention requirements)

  • Object to or restrict certain processing

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at privacy@oncfina.com.

6. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling the purposes outlined in this policy

  • Complying with legal obligations (e.g. tax, audit, anti-money laundering laws)

  • Resolving disputes and enforcing agreements

7. Cookies and Tracking

ONCFINA uses cookies and similar technologies to:

  • Enhance user experience

  • Track website traffic and usage behavior

  • Personalize content and advertisements

You can manage cookie preferences through your browser settings.

8. International Data Transfers

As a Singapore-based company, we may transfer your data to other countries where our partners or servers are located. We ensure all data transfers comply with applicable data protection laws and are safeguarded through legal mechanisms such as contractual clauses.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulations. All updates will be posted on this page with the revised effective date.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: privacy@oncfina.com
Address: ONCFINA Pte. Ltd., Singapore